INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Pro Splash offers customers a 12 month warranty from the date of purchase on all products.

Find out more about our warranty terms HERE: https://prosplash.co.uk/warranty/

We are very sorry to hear you have encountered a problem with your Pro Splash product.

Please send us a message with a description of the fault, we will then revert to you with some steps to troubleshoot the issue and diagnose it further.

If we are unable to solve the fault using the troubleshooting and diagnostics, we will laise with the customer to facilitate the return of the product to our depot for repair.

If we are unable to adequately repair the washer, we will issue you with a replacement.

Please see our warranty terms HERE: https://prosplash.co.uk/warranty/

If you require any assistance with using or setting up your Pro Splash product, please do not hesitate to contact us on sales@prosplash.co.uk or +442887784157 and one of our experts will be on hand to help with your query.

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